Frequently Asked Questions
Dental Insurance & Revenue Cycle Consulting FAQs
Whether you're struggling with denied insurance claims, aging accounts receivable, or looking to improve your practice's insurance workflow, we're here to help. Below are answers to some of the most common questions dental practices ask about our consulting services.
-
Pesson Dental Insurance Consulting works with general dentists and dental specialists of all sizes. Whether you're a solo practice, multi-doctor office, or growing organization, our consulting services are tailored to meet the unique needs of your practice.
-
Yes. We provide secure remote consulting services for dental practices throughout the United States. Using secure remote access solutions and your practice's authorized software, we can assist with insurance claims, appeals, accounts receivable, insurance verification, revenue cycle management, and much more.
-
We work with many of today's leading dental practice management systems. If you're using software we haven't worked with before, we're happy to learn your workflow as part of our onboarding process.
-
Absolutely. One of our specialties is reviewing outstanding insurance claims, identifying why payment has been delayed or denied, and developing a strategy to maximize reimbursement whenever possible.
-
Yes. We prepare detailed insurance appeals supported by clinical documentation, narratives, radiographs, and other supporting information to give your claims the strongest possible chance of approval.
-
Yes. We prepare customized insurance narratives for a wide variety of procedures, including crowns, implants, bone grafting, oral surgery, periodontal treatment, dentures, sleep appliances, and many other restorative and surgical services.
-
Yes. We review insurance aging reports, investigate outstanding claims, communicate with insurance carriers, and work to reduce insurance aging while improving overall collections.
-
Yes. Many practices benefit from ongoing consulting services that provide continuous assistance with insurance claims, appeals, revenue cycle management, accounts receivable, and workflow improvements.
-
Absolutely. We provide guidance on insurance verification, claim submission, documentation, appeals, and workflow best practices to help your team improve efficiency and reduce claim denials.
-
Yes. In addition to insurance consulting, we design modern, professional dental websites that are optimized for user experience and search engine visibility. Our websites are built specifically for dental practices and designed to support long-term practice growth.
-
It all begins with a complimentary consultation. We'll discuss your practice, identify your biggest challenges, and recommend solutions tailored to your needs.

